Contact Us

1. Acceptance of Terms

By accessing or using the SnapSolutions website, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, please discontinue use of the website.

2. Ownership and Copyright

All content, materials, and resources published on the SnapSolutions website—including text, graphics, icons, images, videos, and downloadable documents—are the intellectual property of Adroit Associates, unless otherwise stated.

• You may reference or share our content for informational and non-commercial purposes, provided you clearly acknowledge SnapSolutions and Adroit Associates as the source.
• You may link to our website in a fair and legal manner, as long as it does not damage our reputation, misrepresent our work, or create an impression of endorsement without permission.
• You may not reproduce, redistribute, modify, or commercially exploit any part of this website without prior written consent from Adroit Associates.
• You may not use our logo, branding, or proprietary design elements without explicit authorization.

3. Disclaimer

The information and materials on this website are provided for general informational purposes only.

• Content published on SnapSolutions does not constitute professional, legal, financial, or technical advice and should not be relied upon as such.
• While we make reasonable efforts to ensure the accuracy and timeliness of information, Adroit Associates and SnapSolutions make no guarantees, express or implied, regarding completeness, reliability, or suitability for any purpose.
• We are not liable for any loss, damage, or inconvenience, whether direct or indirect, arising from your use of this website or reliance on its content.

4. Limitation of Liability

In no event shall Adroit Associates, its directors, employees, affiliates, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• The use or inability to use this website or its services,
• Errors or omissions in website content,
• Unauthorized access to or alteration of your transmissions or data, or
• Any matter otherwise related to your use of the website.

5. External Links

Our website may include links to external websites or resources managed by third parties. These links are provided solely for convenience and do not imply endorsement by SnapSolutions or Adroit Associates.

• We do not control and are not responsible for the content, accuracy, or availability of external websites.
• We are not responsible for their data protection or privacy practices.
• We disclaim all liability for any damages or losses arising from your use of those sites.

6. Modifications and Updates

SnapSolutions reserves the right to modify, update, or withdraw any part of this website or its Terms of Use at any time and without prior notice. Continued use of the website following changes constitutes acceptance of the revised terms.

7. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with applicable laws. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the competent courts within the jurisdiction where Adroit Associates is registered.

8. Contact Us

For any questions, feedback, or concerns regarding these Terms of Use, please contact us at media@adroitassociates.org

9. Last Updated

This policy was last reviewed and updated on 10 August 2025.

1. Who We Are

SnapSolutions is a service platform developed and managed by Adroit Associates. We provide modular, on-demand solutions in research, monitoring & evaluation, and institutional strengthening. Our platform is designed to make professional expertise accessible, transparent, and responsive to client needs.

As part of Adroit Associates, SnapSolutions is committed to protecting the privacy and security of all personal information we handle and to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union (EU) and the United Kingdom (UK).

2. What Information We Collect

SnapSolutions does not collect sensitive personal data such as birth dates, marital status, financial records, or government identifiers. We collect only the information necessary for communication, analytics, and security.

• Voluntary information: When you contact us through online forms, we may collect your name, email address, organization, and inquiry details.
• Technical information: For performance and security, we may automatically collect non-identifiable data such as IP address, browser type, operating system, and device type to help protect the site and improve user experience.

3. How We Use Your Information

We use collected data for legitimate purposes, including to:

• Respond to your inquiries and provide requested services.
• Improve website usability, functionality, and content.
• Ensure security and prevent unauthorized or malicious activity.
• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information. Any disclosure of information occurs only as described below.

4. Disclosure of Information

SnapSolutions (under Adroit Associates) may disclose personal data only to:

• Service providers and contractors who assist in website operations or client communications.
• Legal or regulatory authorities when required by law or court order.
• Other parties only with your explicit consent.

All service providers are bound by confidentiality and data-protection agreements.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer required, it is securely deleted, anonymized, or archived according to Adroit Associates’ data-retention policies.

6. How We Protect Your Data

We use technical and organizational measures to safeguard your information, including:

• Secure servers and encrypted data transmission (SSL).
• Access controls and authentication procedures.
• Regular monitoring, backups, and vulnerability testing.

Although no online system is entirely secure, we continuously review and strengthen our security measures.

7. Your Rights

Depending on your jurisdiction and applicable laws (including GDPR), you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion (“right to be forgotten”) of your personal data.
• Object to or restrict processing of your data.
• Withdraw consent for processing at any time.

To exercise these rights, please contact us using the details below.

8. Updates to This Policy

We may update this Data Privacy Policy periodically to reflect changes in our practices or in data-protection laws. Updates will be posted on this page with an updated effective date, and we encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this policy or about how your information is handled, please contact us at media@adroitassociates.org

10. Last Updated

This policy was last reviewed and updated on 10 August 2025.

By using the SnapSolutions website, you agree to our use of cookies in accordance with this Cookies Policy.

1. What Are Cookies?

Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. They help websites function properly, remember your preferences, and enhance your browsing experience. Cookies can be:

• Session cookies: Temporary cookies that are deleted once you close your browser.
• Persistent cookies: Stored on your device until they expire or are manually deleted.

2. How We Use Cookies

SnapSolutions uses cookies for limited and legitimate purposes to improve performance and functionality. These include:

• Analytics: We use analytics cookies (e.g., Google Analytics) to collect information about how visitors use our site. This helps us monitor traffic, troubleshoot errors, and improve usability.
• Functionality: These cookies help us remember your preferences and settings, such as language or region, to personalize your experience.
• Performance: We use cookies to ensure our website loads efficiently and performs smoothly across devices.

3. Third-Party Cookies

Our website may include embedded content or social media plugins from third parties (such as YouTube, LinkedIn, or Twitter). These third-party providers may set their own cookies, which are not controlled by SnapSolutions or Adroit Associates. We recommend reviewing the respective third-party cookie or privacy policies for more information.

4. Managing Cookies

You can control or disable cookies through your web browser settings. Most browsers allow you to:

• View which cookies are stored on your device.
• Delete existing cookies.
• Block future cookies or restrict their use.

Please note that disabling cookies may impact your experience on our website, including some functionality or display features.

5. Changes to This Policy

We may update this Cookies Policy periodically to reflect changes in technology, legal requirements, or our practices. Updated versions will be posted on this page, and we encourage you to review it regularly.

6. Contact Us

If you have any questions or concerns about this Cookies Policy or our use of cookies, please contact us at media@adroitassociates.org

7. Last Updated

This policy was last reviewed and updated on 10 August 2025.