1. Who We Are
SnapSolutions is a service platform developed and managed by Adroit Associates. We provide modular, on-demand solutions in research, monitoring & evaluation, and institutional strengthening. Our platform is designed to make professional expertise accessible, transparent, and responsive to client needs.
As part of Adroit Associates, SnapSolutions is committed to protecting the privacy and security of all personal information we handle and to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union (EU) and the United Kingdom (UK).
2. What Information We Collect
SnapSolutions does not collect sensitive personal data such as birth dates, marital status, financial records, or government identifiers. We collect only the information necessary for communication, analytics, and security.
- Voluntary information: When you contact us through online forms, we may collect your name, email address, organization, and inquiry details.
- Technical information: For performance and security, we may automatically collect non-identifiable data such as IP address, browser type, operating system, and device type to help protect the site and improve user experience.
3. How We Use Your Information
We use collected data for legitimate purposes, including to:
- Respond to your inquiries and provide requested services.
- Improve website usability, functionality, and content.
- Ensure security and prevent unauthorized or malicious activity.
- Comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal information. Any disclosure of information occurs only as described below.
4. Disclosure of Information
SnapSolutions (under Adroit Associates) may disclose personal data only to:
- Service providers and contractors who assist in website operations or client communications.
- Legal or regulatory authorities when required by law or court order.
- Other parties only with your explicit consent.
All service providers are bound by confidentiality and data-protection agreements.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer required, it is securely deleted, anonymized, or archived according to Adroit Associates’ data-retention policies.
6. How We Protect Your Data
We use technical and organizational measures to safeguard your information, including:
- Secure servers and encrypted data transmission (SSL).
- Access controls and authentication procedures.
- Regular monitoring, backups, and vulnerability testing.
Although no online system is entirely secure, we continuously review and strengthen our security measures.
7. Your Rights
Depending on your jurisdiction and applicable laws (including GDPR), you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion (“right to be forgotten”) of your personal data.
- Object to or restrict processing of your data.
- Withdraw consent for processing at any time.
To exercise these rights, please contact us using the details below.
8. Updates to This Policy
We may update this Data Privacy Policy periodically to reflect changes in our practices or in data-protection laws. Updates will be posted on this page with an updated effective date, and we encourage you to review this policy regularly.
9. Contact Us
If you have questions or concerns about this policy or about how your information is handled, please contact us at media@adroitassociates.org
10. Last Updated
This policy was last reviewed and updated on 10 August 2025.